Louissanka offers premium delivery services designed to ensure your fine tableware and lifestyle pieces arrive in perfect condition.
What are the shipping costs and delivery times?
We provide the following shipping options within the contiguous United States:
| Shipping Method | Delivery Time | Fee |
|---|---|---|
| Standard Ground | 3 – 7 Business Days | Complimentary |
| Express 2-Day | 2 Business Days | $35.00 |
| Overnight | Next Business Day | $60.00 |
* Orders placed after 2:00 PM EST will be processed the following business day. High-value orders may require additional processing time for security verification.
Do you deliver to P.O. Boxes or APO/FPO addresses?
To ensure the safe delivery of our fragile and high-value items, Louissanka cannot deliver to P.O. Boxes, APO/FPO addresses, or freight forwarders. All deliveries require a physical street address and an adult signature upon receipt.
How will my order be packaged?
Every Louissanka order is treated as a gift. Your items will arrive in our signature protective boxes, elegantly secured with silk ribbons. For our Ceramics and Glassware, we utilize bespoke shock-absorbent internal structures to guarantee safety without compromising the unboxing experience. A complimentary gift card with your personalized message can be included at checkout.
Is a signature required for my delivery?
Yes. To protect your purchase, all Louissanka shipments require a direct signature from an adult at the delivery address. Our couriers are instructed not to leave packages unattended at doorsteps.
How can I track the progress of my order?
As soon as your order is dispatched, you will receive an email with a tracking number and a link to the carrier’s website. You may also track your order in the “My Orders” section of your Louissanka account.
Our ambassadors are available to assist you with delivery inquiries.
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